“I keep hearing that I need to find a niche and not to be a generalist. Is that correct?”
The best way to grow your virtual assistant business is by choosing a specific group of people to market to.
Many new VAs worry that by focusing on one target market, they’ll be closing the door on lots of potential clients.
It may seem counter-intuitive but it’s a fact that if you’re trying to target everyone, you actually end up getting far fewer clients than you would if you had actually gone after a much smaller group.
Picking a niche is also a great way to grow a business that’s stagnated or that you just don’t know what to do with. After you’ve reached a certain level of experience, it’s more than OK to choose an area to focus on.
So what if you want to pick a niche but you have absolutely no idea where to start?
First of all, the absolute worst thing you could do would be to pick something at random. Like, maybe you heard that life coaches are all the rage and you think that that would be an easy market to target.
So you get excited and redesign your website to focus on life coaches exclusively. Maybe you even think up some snazzy tagline, something like, “Assisting you so that you can assist others with their lives.”
So you rebrand your site to focus on life coaches and start promoting it around the clock on social media.
But instead of getting an influx of new clients, no one is buying what you’re offering and you’re left feeling frustrated and wondering where you went wrong.
There’s an easy way to prevent this from happening, and it’s by doing your research ahead of time so that you know who or what you’ve chosen to focus on is a viable market.
Here’s my step-by-step system for getting started.
How To Choose A Niche
- Start with your services
Take a look through the laundry list of services that you currently offer (and believe me, I know that you’re experienced in offering a LOT of different services!).
Mark down the ones that are your absolute favorites, as well as the few that you’d be perfectly happy never doing again.
It’s also a good idea to make note of which items your clients are asking for over and over again and which ones are almost never asked for.
- Make a list of who needs your absolutely favorite services
Write down every type of client that you’ve ever worked for or that you’ve ever wanted to work for who are in dire need of what you like to do.
Don’t be afraid of making your list too big. This is your brainstorming session so make sure to get it all out, even if an idea initially sounds dumb.
- Pick a niche or two to research further
Using the information that you generated in the previous two steps, you can now pick a niche to explore further.
Now, you can do this one of two ways. You can either pick a certain type of client that you like working with or you can pick a kind of tool or service that you’re really excited about.
For example, maybe you’ve worked with a lot of dentists. So you already know all the dental jargon and you have a really good idea of just what dentists need from a VA. This would be an example of you targeting a certain type of client.
On the other hand, maybe you’re an absolute superstar at using email marketing software like ConvertKit and you decide to just offer services dealing with email marketing.
Businesses in many different areas will need help with those services, so this would be an example of niching it down based on service and NOT based on a client.
- Determine the profitability of your chosen niche
If you pick a niche and there’s only one person in that field willing to pay you… then you have a major problem.
Before you go about changing all of your web copy and loading up hyper-targeted promos on social media, make sure that there’s actually a decent sized market out there that wants what you’re going to offer. If so, great! Now you can build your business around your idea.
And if not, it’s better to find out up front before you waste a lot of time and energy trying to go after people who are never going to be interested in your idea.
- Tailor your website/offerings/social media to your niche
Since you’ve already been researching the profitability of your niche, you should already be fairly familiar with the pain points and language that your chosen niche uses when describing their problems.
Maybe your audience says something like, “My site always sucks since WordPress is too complicated” or “It’s so hard to get someone who understands exactly what I need.” Take the real words that your target market is saying and use them in your website copy.
When your market sees that you perfectly understand what their pain points are and know how to solve them, they’re going to be really attracted to your message.
But what if all the above isn’t giving you that creative spark that you were hoping for and you still can’t pick a niche?
Do not worry for one second. Focus on getting out there and finding people with problems that you know how to solve.
Problems like “I have an ebook that I just wrote and need some help proofreading it”, or “I need some help creating a few social media graphics for an upcoming event I’m hosting”.
Get out there, find problems and solve them.
Along the way, you’ll start seeing that you attract a certain kind of business owner or industry OR you’ll start to see that you LOVE working with a specific program/software and you want to do MORE of that.
You’ll see patterns. Those patterns are telling you what niche you’re attracted to. It will come eventually so don’t stress.